MTC Conductors Are Not Accepting UPI? Here’s How You Can Report the Issue and Get Action

Passengers on MTC Chennai buses have recently raised concerns regarding some conductors refusing UPI payments for tickets, even though the system was fully implemented across all 32 depots of MTC Chennai.

Complaints have been surfacing on social media platforms, with commuters frustrated over the inconvenience.

In response, MTC Chennai addressed the issue on Twitter, reassuring passengers that UPI payments are available on all MTC buses across all depots.

The transport corporation emphasized that regular training sessions are being conducted for all bus crews to ensure they are well-versed in handling digital transactions. It further stated that all conductors have been directed to accept UPI payments and refusal of the same will attract strict action.

MTC Chennai urged commuters to report any instances of conductors not accepting UPI by noting the fleet number or registration number of the bus. The corporation assured that they would look into each case and take appropriate action.

Over 67 Crore Tickets Sold Through MTC Chennai Electronic Ticketing System in One Year

What to Do if MTC Conductors Are Not Accepting UPI?

MTC Chennai has assured passengers that strict actions will be taken against conductors who refuse to accept UPI payments.

Here’s what you can do if you face this issue:

• Note the Fleet Number or Registration Number: If a conductor refuses UPI payment, make sure to jot down the fleet number or registration number of the bus.
• Report the Incident: Share the fleet or registration number with MTC Chennai via their social media platforms or customer support channels.
• MTC Will Investigate: MTC will investigate the issue and take necessary actions to address any misconduct by bus crews.
• Strict Action Against Erring Conductors: MTC has also stated that if they find that any conductors are at fault, strict departmental actions will be initiated against them.

MTC Chennai has committed to making public transport smoother and more convenient by encouraging digital payment methods and ensuring better service.