Passenger Slapped by BEST Bus Conductor for Recording Video of Argument – Incident Sparks Outrage
A passenger slapped by BEST bus conductor for recording video of an ongoing argument on a bus has sparked public outrage, prompting intervention from the Mumbai police.

A shocking incident aboard a BEST bus has captured widespread attention after a passenger was slapped by a BEST bus conductor during a heated argument.
The disturbing exchange was recorded by another passenger, who was subsequently slapped by the conductor for filming the altercation.
The conductor is heard shouting, “video shooting mat kar,” demanding that the passenger stop recording the video.
The viral video was shared by X user (@Amarjee41233274), who described the situation in a caption that raised serious concerns about the conductor’s actions.
एका बस प्रवासा ला मारण्यात आले आहे तर हे कृत्य बस कंडक्टर या व्यक्तीने केलेला आहे, ही परवानगी शासन देते का ? जर नसेल देत तर या इसम वर त्वरित कारवाई झाली पाहिजे,जेणे करून कुठल्याही प्रवासाला यापुढे त्रास होता कामा नये @CMOMaharashtra @mieknathshinde @NiteshNRane @MumbaiPolice pic.twitter.com/NlNp7XXpbY
— Amarjeet Pal (@Amarjee41233274) March 29, 2025
The user questioned whether such behavior is allowed, calling for immediate action to be taken against the conductor to prevent further disruptions to passengers’ safety.
In the video, the incident begins with an argument between the BEST bus conductor and a passenger. As the confrontation escalates, the person recording the video repeatedly asks whether the other passenger has to exit the bus.
In an aggressive response, the conductor slaps the passenger filming and tries to snatch the phone, all while continuing to demand that the video be stopped.
Other passengers on the bus intervened, defending the right to record and questioning the conductor’s behavior. The situation is further complicated when the passenger reveals they have a valid ticket, yet the conductor continues to be rude and aggressive.
The Mumbai Police has since responded to the viral video, urging the passenger to file a formal complaint at the nearest police station for an official investigation.
The post also tagged prominent figures, including Maharashtra Deputy Minister Eknath Shinde and Maharashtra Cabinet Minister Nitesh Rane, signaling the gravity of the incident.
The incident has sparked public outrage, raising important questions about passenger safety, the conduct of public service employees, and the rights of passengers to record such incidents.
Many are calling for increased accountability and better management to ensure that such behavior is not tolerated in the future.