BEST Bus Accident Data: 88 Fatalities in 834 Accidents in 5 Years

The latest BEST bus accident data, revealed through an RTI request, shows 834 accidents over the past five years, resulting in 88 deaths and numerous injuries. Despite compensation efforts, the data underscores the urgent need for improved safety measures in Mumbai’s public transport system.

Mumbai’s iconic BEST buses have been a lifeline for millions, providing a vital mode of transportation across the city. However, recent data paint a troubling picture regarding their safety record.

A recent RTI has revealed alarming BEST bus accident data showing that over the past five years, there have been 834 accidents involving BEST buses, resulting in 88 deaths and hundreds of injuries.

As the city continues to grow and traffic congestion increases, these statistics raise important questions about road safety and the accountability of Mumbai’s BEST bus service.

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BEST Bus Accident Data Breakdown

According to data obtained through an RTI request by activist Anil Galgali, and shared by Senior Transport Officer Egal Benjamin, the figures are alarming:

• Total Accidents (2018-2023): 834
• Fatalities: 88
• Compensation Paid: Rs 42.40 crore for 494 cases

The data further breaks down the involvement of different operators:

Accidents by Type of Operator

• BEST-operated buses: 352 accidents, 51 fatalities
• Private contractors (operating on behalf of BEST): 482 accidents, 37 fatalities

This distinction highlights that while BEST is responsible for a significant portion of accidents, private contractors also contribute to the problem.

Key Trends in the Data

The years 2022-2023 and 2023-2024 were particularly deadly, with each year recording 21 fatalities. This trend raises concerns about the increasing risk to both passengers and pedestrians as traffic conditions worsen in Mumbai.

Financial Impact: Compensation to Victims

Over the years, the BEST administration has disbursed substantial amounts as compensation to the victims of these accidents. Here’s a look at the compensation paid over the last few years:

While compensation helps provide some relief to affected families, the question remains – What measures are being taken to prevent these accidents in the future?

Measures Taken by BEST to Address Negligence

To improve safety standards, BEST has taken disciplinary actions against employees involved in fatal accidents. Over the past five years:

• 12 employees were dismissed due to fatal accidents.
• 2 employees were dismissed in cases involving injuries.
• 24 employees were suspended for personal injury cases.

Additionally, other measures such as warnings, recovery of damages, and demotions have been implemented to address negligence and improve operational standards. However, these actions are only part of the solution, and a more comprehensive approach is needed.

The Role of BEST Buses in Mumbai’s Daily Life

For millions of Mumbaikars, BEST buses are an essential part of their daily commute. These buses serve not only as a primary mode of transport but also as a symbol of Mumbai’s resilience and connectivity. However, the growing number of accidents reflects operational challenges, overcrowded streets, and, at times, driver fatigue.

As Mumbai continues to face increasing traffic congestion and the demand for public transport grows, BEST must prioritize the safety of both passengers and pedestrians.

Addressing the Root Causes: What Needs to Change?

To truly address the issue of the increasing number of BEST bus accidents, several factors need immediate attention:

1. Driver Training and Fatigue Management: Ensuring that all drivers undergo rigorous training and have adequate rest periods to reduce accidents caused by fatigue.
2. Better Infrastructure: Improving road conditions and reducing congestion, particularly around busy bus routes, can help prevent accidents.
3. Strict Monitoring: Increasing the monitoring of both BEST-operated and private contractor buses to ensure they meet safety standards.

A Call for Action

The BEST bus accident data revealed by the RTI serves as a stark reminder of the urgent need for better safety measures.

While the compensation paid to victims is important, the focus must shift to preventing accidents in the first place.

It is time for authorities to take stronger steps toward improving the safety of public transport in Mumbai. Ensuring the well-being of passengers and pedestrians should be a top priority as the city continues to grow.

88 Mumbaikars died in 834 BEST accidents in 5 years

◆ BEST paid a monetary compensation of Rs 42.40 crores

◆12 dismissed and 24 suspended employees

◆ #AnilGalgali says that this shows the need to take more precautions from the administration & employees. pic.twitter.com/UQlSg14bPe

— ANIL GALGALI (@ANILGALGALIRTI) January 13, 2025