DTC Bus Pass: How to Apply Online in 3 Easy Steps
If you are a resident of Delhi and want to avail of the convenience of a DTC bus pass, the Delhi Transport Corporation (DTC) has introduced an online application process.
This initiative aims to provide hassle-free bus pass delivery for DTC and Cluster buses, saving you time and effort.
In this article, we will guide you through the simple steps to apply for a DTC bus pass online, ensuring easy access to public transportation.
Whether you want to opt for the e-Bus pass or the conventional printed DTC Bus Pass, you can follow the steps below to generate your pass online in 3 simple steps.
How To Apply for DTC Bus Pass Online?
Follow these simple steps to apply for DTC bus pass online:
Step 1: Access the DTC Bus Pass Online Application Website
To begin the application process, visit the official website for DTC bus pass applications at dtcpass.delhi.gov.in.
This user-friendly website provides all the necessary information and features to complete your DTC Bus pass application smoothly.
Step 2: Fill Out the Bus Pass Online Application Form
On the homepage of the DTC bus pass online application website, click on the “Apply for New Bus Pass” option. Alternatively, you can directly visit dtcpass.delhi.gov.in/apply to access the application page.
Once on the application page, indicate whether you currently use a bus pass by selecting “Yes” or “No.” If you are applying for a new bus pass, select “No”.
You will also need to fill out the following details on this page:
- Type of DTC Bus Pass (e-Bus Pass or Printed Bus Pass)
- Category of Bus Pass
- Bus Pass Type
Once you fill up all the details according to your needs, fill in the captcha and click “Submit“.
Next, you will be directed to the DTC online application form for a new bus pass. Here, you will be asked to provide the following additional information:
- Personal Details including full name, address, and date of birth
- Bus Pass Details including Category of Bus Pass, General Bus Pass type, and Tenure
You will also need to upload a recent photograph.
Step 3: Submit Your Application and Pay
After completing the application form, you will proceed to the online payment section. To ensure transparency, use the DTC bus pass pricing calculator provided on the website to calculate the correct payment based on your chosen bus pass type and duration. This calculator will give you an accurate estimate of the fees.
Once you have verified the payment amount, click the “Submit” option to finalize your DTC bus pass online application.
You will be directed to the payment page where you can make payment via net banking, UPI, or Debit/Credit/Master/Visa Cards.
Once the payment is made, you will receive the DTC bus pass within 5 working days, excluding the payment transaction date.
Don’t forget to note down the reference number or print out the completed application form for future reference.
Know the Difference: e-Bus Pass vs Conventional Bus Pass
The e-Bus Pass is a dynamically generated bus pass accessible by clicking the link sent via SMS to the applicant’s mobile number.
In contrast, the Conventional Bus Pass is a printed ticket-type pass generated by the system and is dispatched to the applicant’s residence via Speed Post.
List of DTC Bus Pass Types and Fares
The DTC offers various types of bus passes with corresponding monthly fees.
The pass types include options for regular commuters, students, and others, each designed to provide cost-effective and convenient travel.
These passes, available for both traditional and electronic formats, come with varying monthly fees.
DTC General Bus Passes
| Type of Bus Pass | Monthly Charge | Quarterly Charge | Half-Yearly Charge | Yearly Charge |
|---|---|---|---|---|
| General all route Non-AC bus | Rs. 800 | Rs. 2,280 | Rs. 4,440 | Rs. 8,640 |
| General all route AC bus | Rs. 1,000 | Rs. 2,850 | Rs. 5,550 | Rs. 10,800 |
| Airport Express/Coaches AC and Non AC bus (in NCTof Delhi Only) | Rs.1,400 | NA | NA | NA |
| Delhi-NCR-Airport AC and Non Ac bus | Rs. 1,800 | NA | NA | NA |
| Delhi to Gurgaon | Rs. 1,500 | NA | NA | NA |
| Delhi to Faridabad | Rs. 1,800 | NA | NA | NA |
| Delhi to Bahadurgarh | Rs. 1,160 | NA | NA | NA |
| Delhi to Ghaziabad | Rs. 1,640 | NA | NA | NA |
DTC Concessional Bus Passes
| Type of Bus Pass | Monthly Charge | Two Months Charges | Quarterly Charge | Five Months Charges | Half-Yearly Charge | Yearly Charge |
|---|---|---|---|---|---|---|
| Student Destination Pass | Rs. 100 | Rs. 200 | Rs. 300 | Rs. 500 | — | — |
| Student All Route Special Pass | Rs. 150 | Rs. 300 | Rs. 450 | Rs. 750 | — | — |
| Press All Route AC Pass | Rs. 200 | Rs. 400 | Rs. 600 | Rs. 1,000 | Rs. 1,200 | Rs. 2,400 |
| Press All Route Non-AC Pass | Rs. 100 | Rs. 200 | Rs. 300 | Rs. 500 | Rs. 600 | Rs. 1,200 |
| Senior Citizens Above 60 Years (AC Pass) | Rs. 150 | Rs. 300 | Rs. 450 | Rs. 750 | Rs. 900 | Rs. 1,800 |
| Senior Citizens Above 60 Years (Non – AC Pass) | Rs. 50 | Rs. 100 | Rs. 150 | Rs. 250 | Rs. 300 | Rs. 600 |
| BPL/AAY Family members (All Route Non-AC Bus Pass) | Rs. 500 | Rs. 1,000 | — | — | — | — |
DTC Free Bus Pass
Complimentary passes, known as Free Passes, are provided to eligible individuals, ensuring free travel on DTC buses. Individuals falling within the following categories are eligible for free bus passes:
| Type of Bus Pass | Bus Type | Free Concession |
|---|---|---|
| Physical Challenged Persons (Deaf & Dumb/ Blind/ ORTHO) | AC Bus | ✔️ |
| Mentally Challenged Persons with one Attendant | AC Bus | ✔️ |
| Freedom Fighters with one Attendant | Non-AC Bus | ✔️ |
| International Sportsmen | AC Bus | ✔️ |
| National Award Winners Pass | Non-AC Bus | ✔️ |
| War Widows & Their Dependent | AC Bus | ✔️ |
| MLA/MP Attendant Pass Non-AC | AC Bus | ✔️ |
Documents Required for Concessional Bus Pass
The following documents are required to avail concessional bus pass in DTC:
- Students
- Duly filled application form with a photo, both attested by the authorized signatory of the institute.
- The latest fee receipt issued by the institute.
- PRS/AAY Family member
- TBPL/AAY Certification, i.e., Food Security card AAY/PR-S Cards documentation issued by the Competent Authority of GNCTD.
- Residence proof of Delhi (anyone): Ration Card, Election ID Card, Aadhar Card, and Passport.
- Senior Citizen
- Age proof (any one): Passport, School Certificate, Driving License, Pension Book, Radiological Report, Birth Certificate, and PAN Card.
- Residence proof of Delhi (any one): Ration Card, Election ID Card, Aadhar Card, and Passport.
- Physical Challenged Persons
- Medical Certificate or Disability Certificate issued by a Govt. Hospital.
- Residence proof of Delhi (any one): Ration Card, Election ID Card, Aadhar Card, and Passport.
- I.D. Card issued by the SDM OR Unique Disability ID Card issued by the Department of Empowerment of Persons with Disabilities, Ministry of Social Justice And Empowerment.
- Mentally Challenged Persons with one Attendant
- Disability Certificate issued by a Govt. Hospital.
- Residence proof of Delhi (any one): Ration Card, Election ID Card, Aadhar Card, and Passport.
- I.D. Card issued by the SDM OR Unique Disability ID Card issued by the Department of Empowerment of Persons with Disabilities, Ministry of Social Justice And Empowerment.
- Freedom Fighters (along with one attendant)
- Pension Payment Order, for recipients of pension under the “Swatantra Sainik Samman” Scheme, Bank Certificate.
- Residence proof of Delhi (any one): Ration Card, Election ID Card, Aadhar Card, and Passport.
- War-widows & dependents
- Certificate issued by the Ministry of Defense (War-widows/dependents children of the martyrs of 1962, 1965 & 1971 War only are entitled).
- Residence proof of Delhi (anyone): Ration Card, Election ID Card, Aadhar Card, and Passport.
- National Award Winners
- Certificate of Award (Valid for Bharat Ratan, Padam Bhushan, Padam Vibhushan & Padam Shree only are entitled).
- Residence proof of Delhi (any one): Ration Card, Election ID Card, Aadhar Card, and Passport.
- International Sports Persons
- Certificate issued by the Sports Authority of India and the host country for representing India in any event in Asian & Olympic games.
- Residence proof of Delhi (any one): Ration Card, Election ID Card, Aadhar Card, and Passport.
- MP / MLA with attendant
- MP / MLA Identity Card.
- Residence proof of Delhi (any one): Ration Card, Election ID Card, Aadhar Card, and Passport.
Cost of Daily Bus Pass in DTC
Referred to as the Green card, the Daily DTC bus pass enables unlimited travel on all DTC city bus services, excluding Palam Coach, Tourist, and Express services.
The cost of daily bus pass in DTC is Rs. 40 for Non-AC and Rs. 50 for AC DTC buses. It has to be noted that the pass is valid throughout the day but cannot be utilized for night travel.
This pass offers a convenient and cost-effective option for individuals seeking unrestricted travel on DTC city buses during daytime hours.
In addition to daily bus passes, DTC also offers the convenience of weekly and fortnightly passes.
| Type of Bus Pass | Non-AC Bus | AC Bus |
|---|---|---|
| Daily Pass | Rs. 40 | Rs. 50 |
| Weekly Pass | Rs. 280 | Rs. 350 |
| Fortnightly Pass | Rs. 560 | Rs. 700 |
Additional Charges Applicable on Online Bus Pass Application
Besides the specified charges outlined above, the subsequent fees are applicable on DTC bus pass online application:
- Bank Customers are responsible for any charges imposed by their bank for each online transaction, and these fees may vary among different banks.
- A printing and stationery fee of Rs. 15 is applicable for each pass.
- Speed post charges amount to Rs. 18 for local area pin codes and Rs. 41 for non-local area pin codes for each pass.
- Purchasing an e-Bus Pass incurs no extra fees apart from the transaction fees imposed by the bank.
DTC Bus Pass Refund Policy
The DTC calculates the refund charges for a partially used bus pass based on its usage on a weekly basis. A month is considered to have four weeks and any part of a week is considered as a full week.
This means that if a DTC bus pass has been used for just 2 days in a week, it will considered to have been used for the full week and a refund will be processed accordingly.
To understand it further, assume that you have purchased a DTC bus pass worth Rs. 800 valid from 01.05.2024 to 31.05.2024.
Refer to the following table to understand the refund amount corresponding to the surrender dates on each week of the month:
| Surrender Date | One-Week Bus Pass Fare | Refund Charge | Amount to be Refunded |
|---|---|---|---|
| Between 01.05.2024-07.05.2024 | Rs. 200 (1/4th of Monthly Bus Pass Value) | Rs. 10 | Rs. 590 |
| Between 08.05.2024-14.05.2024 | Rs. 400 (1/2nd of Monthly Bus Pass Value) | Rs. 10 | Rs. 390 |
| Between 15.05.2024-21.05.2024 | Rs. 600 (3/4th of Monthly Bus Pass Value) | Rs. 10 | Rs. 190 |
| On 22.05.2024-31.05.2024 | No refund made | – | – |
The processing time for the refund may vary depending on the bank, typically ranging from 7 to 14 working days.
DTC Bus Pass Terms & Conditions
When utilizing the DTC bus pass, it is imperative to comply with the conditions established by the Delhi Transport Corporation. Key terms and conditions encompass:
- The bus pass is strictly non-transferable and should only be utilized by the designated pass holder.
- Passengers are required to carry and produce their bus passes upon request by the conductor or authorized personnel.
- Any improper or fraudulent use of the bus pass may lead to penalties, including pass cancellation.
- The bus pass remains the exclusive property of the Delhi Transport Corporation and must be surrendered upon request or upon expiration.
What to do in Case of Lost or Damaged DTC Bus Pass?
In case of lost/damaged bus pass, no duplicate pass will be issued. Applicants will have to apply for a new bus pass.
DTC Bus Pass Contact and Helpline
For any inquiries, individuals can contact the helpdesk at 011-23752769 or 23752775, extension 226.
Alternatively, individuals can reach out via email at bus-pass@dtc.nic.in, providing their email ID.
Additional information is available on the official DTC bus pass website http://dtcpass.delhi.gov.in/faqs.jsp.
Conclusion
Applying for a DTC bus pass has become simpler and more convenient with the introduction of the online application process. By following these three easy steps—accessing the application website, filling out the form, and making the online payment—you can apply for a DTC bus pass from the comfort of your home.
Availing of this service enables you to enjoy hassle-free bus pass delivery within 5 working days, as guaranteed by the Delhi government.
FAQs
What is the cost of a daily bus pass in DTC?
The cost of a daily bus pass in DTC is Rs. 40 for Non-AC and Rs. 50 for AC DTC buses. It has to be noted that the pass is valid throughout the day but cannot be utilized for night travel.
Is the DTC bus pass valid on DTC electric buses?
Yes, DTC bus passes are valid on the electric buses of DTC.
Are DTC buses free for ladies?
Yes DTC buses are free for ladies. DTC is the first transport corporation to offer free bus rides to women from 2019.
What is the fine for traveling without a ticket on DTC bus?
If you are caught traveling without a ticket on DTC buses, you will be fined up to Rs. 200.
Are senior citizens free on DTC buses?
No. Senior citizens get concessional passes to travel in DTC buses.
Can I transfer my DTC bus pass to another person?
No. You cannot transfer your DTC bus pass to another person.
Can all types of DTC bus passes be made online?
Yes all types of DTC bus passes can be made online.
